KKingstown
  • Fintech
  • AI Solutions
  • 2025

65% of support questions answered instantly

A customer assistant on web and WhatsApp with hand-off to human agents.

The challenge

Long queues for simple questions

Customers waited hours for answers to routine questions about cards, transfers and charges.

The solution

A safe, supervised AI assistant

We built an assistant trained on approved bank content, with clear hand-off to human agents.

Results

Measurable impact

Answered instantly
65%
Availability
24/7
We reply within one business day

Have a project in mind?

Tell us what you want to build. We will come back with clear next steps, a timeline and a price range.