- Fintech
- AI Solutions
- 2025
65% of support questions answered instantly
A customer assistant on web and WhatsApp with hand-off to human agents.
The challenge
Long queues for simple questions
Customers waited hours for answers to routine questions about cards, transfers and charges.
The solution
A safe, supervised AI assistant
We built an assistant trained on approved bank content, with clear hand-off to human agents.
Results
Measurable impact
- Answered instantly
- 65%
- Availability
- 24/7
We reply within one business day
Have a project in mind?
Tell us what you want to build. We will come back with clear next steps, a timeline and a price range.