- Retail
- AI Solutions
- 2024
3.4× increase in repeat orders
Product recommendations and an AI shopping assistant for a national retailer.
The challenge
Customers bought once and left
OmniStore had strong first-time sales but few customers came back, and support was swamped with product questions.
The solution
Recommendations and an AI shopping assistant
We added personalised recommendations and an assistant that answers product questions on web and WhatsApp.
Results
Measurable impact
- Repeat orders
- 3.4×
- Questions answered by AI
- 70%
“Clear process, weekly demos and no surprises on cost. The AI assistant now handles most first-line questions.”
We reply within one business day
Have a project in mind?
Tell us what you want to build. We will come back with clear next steps, a timeline and a price range.