KKingstown
  • Fintech
  • Web Applications
  • 2025

A faster merchant platform for a growing payments company

A merchant dashboard and payments API handling thousands of daily transactions.

The challenge

A platform that could not keep up

PayDirect had outgrown its first merchant dashboard. Settlement reports took hours, and merchants called support to check basic balances.

The solution

A rebuilt dashboard and payments API

We rebuilt the merchant dashboard and API with real-time balances, self-service reports and automated settlement.

Results

Measurable impact

Faster processing
40%
Fewer support tickets
50%
Idea to launch
10 wks
“Kingstown rebuilt our merchant platform in ten weeks. Settlement is faster and our support tickets dropped by half.”
Adaeze OkaforHead of Product, PayDirect Africa
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